Head Office
H#3, Survey 83/B, Sagar Road, Lahore Cantt, Pakistan
Direct central dispatch & executive managementTelephone Dispatch Desk
Monday – Saturday: 9:00 AM – 6:00 PM PKTCorporate Operations Email
Inquiries reviewed promptly by our dispatch desk
Send Direct Message & Rate Inquiry
Choose a transport category or send a direct general inquiry to our Lahore Cantt dispatchers
Frequently Asked Questions
Essential information regarding our shipping operations, terms, and regulatory procedures.
What is the difference between FCL and LCL shipping?
FCL (Full Container Load) reserves an entire 20ft or 40ft container exclusively for your cargo. LCL (Less than Container Load) allows you to consolidate smaller volumes with other compatible shipments, paying only for the cubic meters (CBM) your goods occupy.
What shipping terms (Incoterms) does Sea Star Shipping support?
We primarily handle port-to-port and commercial trade shipments under standard international Incoterms including FOB (Free on Board), CIF (Cost, Insurance, and Freight), CFR (Cost and Freight), and EXW (Ex Works), ensuring transparent freight rates and documentation at origin and destination terminals.
How quickly are quotations issued?
For standard ocean and air routes, our operations team typically returns competitive rate estimates within 2 to 4 business hours. Complex project cargo or multi-axle heavy transport moves are quoted within 24 hours following technical route verification.
Do you handle temperature-controlled / perishable cargo?
Yes. We have specialized operational experience managing cold chain shipments for meat exporters (such as Tajiz Meat and Prime Meat & Foods) using modern reefer containers and refrigerated air freight pallets with active data-logging.